When your front desk is on another call, on lunch, or it's 7:08 PM and they're already home, Assay picks up. New patient, billing question, urgent triage — every call gets the right answer, the right book, the right human handoff when one is needed.
Assay Score
0 qualified meetings
new bookings · Tuesday · while phones were forwarded
You didn't start your business to chase phone calls or work a lead list at midnight. Assay handles that part — answering, qualifying, booking — so the work turns into money without turning into your evening.
No 9pm callbacks. No list you never get to. Assay handles first contact end to end — answering, asking the right questions, booking the job — while you stay on the work you're already doing.
A person is a salary that clocks out at five. Assay works every hour for one predictable monthly price — less than the receptionist or rep you'd hire to match it, and it never quits, never calls in sick.
A missed call isn't nothing — it's a customer dialing your competitor thirty seconds later. Assay picks up nights, weekends, and lunch rushes: exactly the hours slipping away right now.
It tells callers up front that it's your assistant, sticks to your script, and hands anything tricky to a real person. Every call is recorded and scored — and all of it is yours to review.
Live in 48 hours on Starter. After that, it's the rare kind of technology you get to forget about — because it just works while you don't have to think about it.
A call that goes to voicemail is a customer that called somewhere else.
The cost of a missed ring is rarely one call. It's the patient who books somewhere else and brings their family.
Highlighted rows are what Assay handled directly — before hours, during lunch, when the front desk was with another patient, and after close.
End-of-day readout
42
Inbound calls today
9
New patient bookings — Assay alone
0
Calls sent to voicemail
The front desk didn't quit. They got their lunch back, and the after-hours calls — which used to be voicemails worth $11,400 in lost lifetime value — got booked anyway.
Two coverage models. One closes the gap; one widens it.
| Human SDR | Assay | |
|---|---|---|
| Pickup rate, all hours | ~58% | 100% |
| After-hours bookings | Voicemail | 24 / 7 |
| Cost, per month | $4,200 · part-time human | $699 · Starter |
| Setup time | Hiring · 6 weeks | 48 hours |
Assay setup time shown is Starter tier. Professional and Enterprise timelines vary by scope, typically 48 hours to 15 days.
The only difference is volume.
Starter
$699
per month; 7-day free trial
No setup fee
750 minutes; 250 calls
Outbound batch dialer
Assay Score; full transcripts
5-step email drip
Live dashboard
Professional
$4,499
per month; dedicated onboarding
$2,500 one-time setup
6,000 minutes; 2,000 calls
Inbound + Outbound
CRM, Calendar, SMS, Slack
Sentiment analysis
Dedicated onboarding call
Enterprise
$24,999
per month; custom onboarding
$5,000 one-time setup
15,000+ minutes; fully managed
Meta Ads integration
LinkedIn pipeline
Dedicated project manager
1-hour support SLA
Full feature breakdown at /pricing · US and Canada · CCPA compliant · Number porting included
Forward when busy or after hours
Your existing line stays. Assay answers only when the front desk can't.
We handle the call your way
Your script — reason for call, urgency, insurance, whatever a good front desk would ask. Scored and routed according to your rules.
Booking or callback, automatically
Score 80+ books straight to Calendly. Call record and transcript push to HubSpot or Salesforce. Lower scores queue for a morning callback — already logged, never lost.
Front desk arrives to a clean slate
No voicemail pile. No missed calls. A queue of three callbacks and a list of bookings.
Even at 7:08 PM. Even during lunch. Even when the front desk is with another patient.
Start your free 7-day trial →or call our demo agent now: +1 (844) 216-8485
or book a 30-minute demo: calendly.com/getassay/30min
*Starter tier. Professional and Enterprise timelines vary by scope, typically 48 hours to 15 days.
Is my data secure?
All data is stored on US servers. CCPA compliant; 90-day retention policy. Nothing leaves your region.
Can I keep my number?
Yes. Bring any existing business number, or we provision a new dedicated number at setup. US and Canada covered.
How fast is setup?
Live in 48 hours on Starter — we configure your agent, script, and integrations; you upload your list and press go. Professional and Enterprise timelines vary by scope, typically up to 15 days.
Platforms sell you building blocks and a per-minute meter — you assemble the agent, wire the telephony, and reconcile four or five invoices that grow with every call. Assay sells you the outcome: a fixed monthly price with minutes included, and a done-for-you agent live in 48 hours on Starter (Professional and Enterprise vary by scope, typically up to 15 days). You trade a variable bill and a dev project for a known number and a booked calendar.